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Help Section - Application/Registration Management

Last updated 15th July 2021

Upgrading An Air Conditioner Registration (for Air Conditioners less than or equal to 65kW only)

If you are a registrant with air conditioners registered under the 2013 Determination, you can choose to upgrade your 2013 registrations to the 2019 Determination for Air Conditioners less than or equal to 65kW. This means that you do not have to lodge a completely new application and can take advantage of the new Zoned Energy Rating Label (ZERL).

When you choose to upgrade an existing registration, the new upgrade application will be predominantly pre-filled with information from the existing registration. However, as the 2019 Determinations ask for additional information, you will be required to answer additional questions, as well as provide an updated test report.

There is a fee of $210 per upgrade application, as the application will still need to be assessed by the Regulator before it is approved.

The upgrade process only applies to Australia, and only to Air Conditioners less than or equal to 65kW. It does not apply to Air Conditioners greater than 65kW.

Watch our video walkthrough to see how to upgrade an Air Conditioner registration.

Alternatively, you can follow the detailed instructions outlined below.

To upgrade an existing 2013 registration:

  1. Go to the Overview page of the existing registration.
  2. Select ‘Upgrade Test Standard’ from the Actions box on the right hand side of the page, as shown in Figure 1 below.

Figure 1: Existing registration – Upgrade Test Standard button

Screenshot of the "Existing registration" with the "Upgrade Test Standard" button highlighted
  1. A pop-up box appears, asking you to confirm if you’d like to create an upgrade registration, as shown in Figure 2 below. Select the ‘Confirm’ button.

Figure 2: Existing registration – Confirm upgrade registration

Screenshot of the "Existing registration" with the "Confirm" button highlighted
  1. The pop-up box refreshes, confirming that the upgrade registration has been created, as shown in Figure 3 below. Select ‘Edit new Upgrade’.

Figure 3: Existing registration – Edit upgrade registration

Screenshot of the "Edit upgrade application" with the "Edit new Upgrade" button highlighted
  1. A new application appears, as shown in Figure 4 below, with all of the information from the previous application carried across, with the exception of the test report. Review each page of the application and provide the additional information where requested.
    The system will automatically upgrade the application to the appropriate Determination on the Registration Type page, but we recommend that you review that the correct Determination has been selected.

Figure 4: Existing registration – Edit upgrade application

Screenshot of the "Edit upgrade application" page
  1. On the Labs & Test Results page, upload the new test report that supports the new information you are entering
  2. Continue reviewing the application and providing the additional information where required.
  3. For non-multi split products: On the Label page, select the ‘Generate Label’ button to generate your ZERL. See Figure 5 below.
    You need to have filled in all of the required information in order for a ZERL to generate.
    If you wish to continue using your existing label, select the “Save and Continue” button to proceed.

Figure 5: Existing registration – Edit upgrade application

Screenshot of the "Edit upgrade application" page with the "Generate Label" button highlighted
  1. Save the generated ZERL to your computer and select “Save and Continue”.
  1. Complete the remainder of the application and pay the $210 fee.
  2. If there are no issues with the application, it should automatically be submitted to the Regulator by the system after you have completed your payment.
    If this does not happen, return to your application and check it for any issues or messages and then manually select ‘Submit’ on the Summary and Submission page.