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Help Section - Contact

Last updated 11th February 2020

Contact The Regulator

The GEMS Regulator and the New Zealand Regulator are responsible for reviewing and processing registration applications for Minimum Energy Performance Standards (MEPS) and energy rating labelling in each country. The regulators are also responsible for monitoring and enforcing compliance.

All regulated products must be registered with the appropriate regulator before they can be sold in Australia or New Zealand.

Australian Regulator

The GEMS Regulator
Department of Industry, Science, Energy and Resources
GPO Box 2013
CANBERRA ACT 2601
Contact: Contact us form
Website: http://www.energyrating.gov.au

New Zealand Regulator

Standards and Regulations
Energy Efficiency and Conservation Authority
PO Box 388
WELLINGTON 6140
Email: star@eeca.govt.nz
Website: http://www.eeca.govt.nz/