E3 - Equipment Energy Efficiency

Video Transcript - Renew an existing registration

Screen 1: Title screen
Welcome to the video help series for the Energy Rating Product Registration System.

In this video, we are going to show you how to renew an existing registration.

Screen 2: Overview
We begin on our Dashboard page.

We need to locate the registration we wish to renew, so let’s select the “Approved” link to view all of our registrations that have been approved.

You can find more information on the E3 program at www.energyrating.gov.au.

Screen 3: Manage Applications/Registrations
Our list of approved registrations appears.

We select the “Expiry Date” column to sort the registrations by their expiry date.

You may need to click twice to bring the older registrations to the top, which will make the process easier.

We then select the “View” link next to the registration we want to renew.

Screen 4: Registration Overview
The Overview page of our registration appears.

To renew our registration, we select the “Renew Registration” button in the Actions box on the right hand side of the page.

Screen 5: Renew Registration popup
A pop-up appears, asking us to confirm that we want to renew this registration.

We select the “Confirm” button to indicate that we do.

The popup will reload and we receive a message confirming that a renewal copy of our registration has been successfully created.

We then select the “View renewal registration” link.

Screen 6: Registration Overview – Renewal copy
A draft renewal version of our registration appears.

In order to renew our registration, we need to be able to edit it, so we select the “Edit Registration” button from the Actions box on the right hand side of the page.

Screen 7: Renewal draft – Registration Type
We are now in the editable version of our draft renewal. Only one page can be edited – the “Payment” page.

We select the “Payment” link to go to the Payment page.

Screen 8: Payment
On this page, we select the tick boxes next to the renewals we wish to pay for.

Screen 9: Manage Payments
On this page, we select the tick boxes next to the renewals we wish to pay for.

We then select “Pay for selected applications in bulk” from the dropdown menu above, and select the “Go” button next to it.

Screen 10: Manage Payments – Confirm Bulk Payment
On this page, we need to confirm the registrations or renewals that we’re paying for. These are listed in the table on the left.

We then select the “Confirm Payment” button to continue.

A card payment section now appears.

We enter our credit or debit card details in this section, using Visa, MasterCard or American Express.

Notice that when we enter our card details, the total amount we’re paying is adjusted to include the surcharge that applies for that card type.

Once we’ve entered our details, we select the “Pay Now” button.

A “Loading” message appears and the payment section briefly goes blank. It’s important that we don’t refresh the page or navigate away from it while the payment is processing as we may end up incurring multiple registration fees.

A message then appears, confirming that our payment was successful.

To view confirmation of our payment, we select the “View Receipt” link.

To download a copy of this receipt, we select “Click to download” next to “Tax Invoice” at the bottom of the page.

We have now paid the registration fee for our renewal.

Screen 11: Applications/Registrations & Application
If we go back to our renewal using the Applications/Registrations page, we can see that our renewal has automatically been submitted to the Regulator for approval.

The Regulator will review the renewal, and if everything is in order, they will approve the renewal application, and the registration will be renewed.

Screen 12: Approval email
You will receive an email notifying you that your application for renewal has been approved. The email notification will appear like an ordinary application approval.

And that is how you renew an existing registration in the registration system.

Screen 13: Help section
For further assistance with using the registration system, select the “Help” tab at the top of any page to go to our handy Help section, where you can find more videos and step-by-step guides to help you navigate any aspect of the system.

[Our Help section is located at https://reg.energyrating.gov.au/application/help/].

Screen 14: Contact Us
If you cannot find an answer to your question, why not send us an email?

Simply select the “Contact Us” tab at the top of any page and fill in the form.

The more details you provide, the more we’ll be able to help you, so please include all relevant details in your email, including any attachments that might be useful.

[The Contact Us form is located at https://reg.energyrating.gov.au/application/contact/].