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Help Section - Account Management

Video Transcript - Regulatory Authority

Screen 1: Title screen
 Welcome to the video help series for the Energy Rating Product Registration System.

In this video, we are going to show you how to complete the Regulatory Authority page of your application.

Screen 2: Regulatory Authority
 The Regulatory Authority page lists the terms and conditions that we must accept in order to submit an application for registration. It is important that we are aware of these terms and conditions before we submit an application.

The terms and conditions vary between Australia and New Zealand, so we need to make sure we select the right country on the Registration Type page.

Once we have read the terms and conditions, we select the box next to “I acknowledge the above terms and conditions” to confirm we have read them.

We then select the “Save” button to check for any errors.

If there are errors, a red message will appear at the top of the page.

The questions with errors will be highlighted in red and we’ll need to fix these before we can continue.

If no errors are detected, we then select “Save and Continue” to move on to the next page of the application form.

That’s how you complete the Regulatory Authority page of the application form.

Screen 3: Help section
For further assistance with using the registration system, select the “Help” tab at the top of any page to go to our handy Help section, where you can find more videos and step-by-step guides to help you navigate any aspect of the system.

[Our Help section is located at https://reg.energyrating.gov.au/application/help/].

Screen 4: Contact Us
If you cannot find an answer to your question, why not send us an email?

Simply select the “Contact Us” tab at the top of any page and fill in the form.

The more details you provide, the more we’ll be able to help you, so please include all relevant details in your email, including any attachments that might be useful.

[The Contact Us form is located at https://reg.energyrating.gov.au/application/contact/].