Sorry! The page this link goes to is still under construction.


Help Section - Account Management

Video Transcript - Registration Type

Screen 1: Title screen
Welcome to the video help series for the Energy Rating Product Registration System.

In this video, we are going to show you how to complete the Registration Type page of your product’s application form.

Screen 2: Registration Type
The Registration Type page is the first page we see on our application form.

On this page, we choose the type of product we want to register, the country we want to register the product in, and the Determination or Standard we want to register the product against.

From the drop-down menu under ‘What type of product do you want to register?’ we select our product. We cannot change the type of product once we save the page, so it’s important we select the correct product now.

We then select the country we are registering this product in and the Determination or Standard we’re registering the product against.

Depending on the product we’ve chosen, there may be additional questions we need to answer. These next two questions are just examples of some of these additional questions we might see for some products.

For the question, “Single model or a family of models?” we select an option from the dropdown menu to indicate if we are registering a single model or a family of models.

Under “What is this application for?”, we select an option to indicate what energy rating label we’re registering the product for – a standard label, which has up to 6 stars, or a super-efficient label, which has up to 10 stars.

We then select the “Save and Continue” button to save our page and move on to the next page of the application form.

And that’s how you complete the Registration Type page of the application form.

Screen 3: Help section
For further assistance with using the registration system, select the “Help” tab at the top of any page to go to our handy Help section, where you can find more videos and step-by-step guides to help you navigate any aspect of the system.

[Our Help section is located at https://reg.energyrating.gov.au/application/help/].

Screen 4: Contact Us
If you cannot find an answer to your question, why not send us an email?

Simply select the “Contact Us” tab at the top of any page and fill in the form.

The more details you provide, the more we’ll be able to help you, so please include all relevant details in your email, including any attachments that might be useful.

[The Contact Us form is located at https://reg.energyrating.gov.au/application/contact/].