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Help Section - Application/Registration Management

Video Transcript - Actions in an application or registration

Screen 1: Title screen
Welcome to the video help series for the Energy Rating Product Registration System.

In this video, we are going to take you through the different actions you can take when your application is at a particular stage in the registration process.

Screen 2: Status types
When we lodge an application for a product in the registration system, it will go through several stages. Each stage has a particular status to reflect where that application is currently at. Each status then has particular actions we can take with our application. These actions can be found in the Actions box on the right hand side of the page.

The different status types we will see in the system are shown on screen now.

The Draft status indicates that we are still editing our application and have yet to submit it.

The Returned status indicates that we have submitted the application, but that it has been returned to us by the Regulator. This could be because we requested it or the Regulator has identified some issues with the application that need to be addressed.

The Submitted status indicates that we have submitted the application to the Regulator for approval. Re-submitted indicates we have re-sent the application to the Regulator after it was returned to us by the Regulator.

Approved indicates that the application has been approved by the Regulator and the product is now registered with the Regulator.

Withdrawn indicates that the application or registration has been withdrawn by the applicant.

Superseded indicates that the registration has been superseded due to a new Determination that has overridden the previous Determination that the registration was previously registered to. If the registration complies with the requirements of the new Determination, it will automatically be registered to the new Determination and no action will be required by the applicant.

Expired indicates that the registration has reached its five year registration limit and has expired. This only applies for products registered in Australia.

Cancelled indicates that the registration has been cancelled by the Regulator, either at the applicant’s request or due to non-compliance with the GEMS Act.

Suspended indicates that the registration has been temporarily suspended by the Regulator, due to non-compliance with the GEMS Act.

Archived indicates that the registration has been replaced by an updated registration. This does not affect the registration of the product.

Let’s now take a quick look at the actions available under each status.

Screen 3: Common actions
There are a number of actions common across the majority of statuses. These actions are:

  • Create Copy – we select this button to create a copy of our application. This is particularly useful if we have multiple applications with a lot of the same information in each application. This option is not available to variations.
  • Export to PDF – we select this button to download a copy of our application in PDF format for our records.
  • Update Contacts – we select this button to update the administrative, technical and financial contacts nominated in the application. We can do this at any time.
  • Withdraw – we select this button if we decide we want to withdraw our application entirely. This will forfeit the registration fee we have already paid and cancel the application entirely.

Applications that are superseded, withdrawn, expired, cancelled, suspended or archived only have these basic common actions, with the exception of the Withdraw action.

Let’s now look at some of the actions that appear under particular statuses.

Screen 4: Actions – Draft Status
When an application, variation or renewal is in Draft status, three additional actions will appear alongside some of the common actions. These are:

  • Edit registration – we select this button to edit and make changes to our application. This will appear as “Edit variation” in draft variations.
  • Submit – we select this button to submit our application to the Regulator for approval. This does not appear for variations.
  • Discard – we select this button if we would like to discard our application entirely. This will appear as “Discard variation” for variations or “Discard renewal” for renewals.

Screen 5: Actions – Returned Status
When an application, variation or renewal is in Returned status, three additional actions will appear alongside the common actions. These are:

  • Edit registration – we select this button to edit and make changes to our application. This will appear as “Edit variation” in returned variations.
  • Return to Regulators – we select this button to return, or re-submit, our application to the Regulator after making any necessary changes.

Returned variations will also see the “Discard variation” button.

Screen 6: Actions – Submitted and Resubmitted Status
When an application is in Submitted or Resubmitted status, there may be multiple additional actions that appear alongside the common actions, depending on the type of application (i.e., whether it is a renewal or a variation) and whether it has been picked up for review by a Technical Assessment Officer.

These actions include:

  • Recall Registration – we select this button to recall the application back to us if we want to make changes. This does not cancel or withdraw our application and we can re-submit it once we’ve made our changes.
  • Request Withdrawal – this button appears when the application is in review by a Technical Assessment Officer, so we need to request a withdrawal if we want to withdraw our submitted application entirely. As is the case with the normal “Withdraw” button, when a Technical Assessment Officer approves our request for a withdrawal, this forfeits the registration fee we have already paid and cancels the application entirely.
  • Request Amendment – this button will appear if our application is a variation to an existing registration. We select this button when we have submitted our variation and would like to make an amendment to it. The Technical Assessment Officer will then return the variation to us so we can make the amendment.

Screen 7: Actions – Approved Status
When a standard application is in Approved status, two additional actions will appear alongside the common actions. These are:

  • Vary Registration – we select this button if we want to vary the registration to add a model or change the administrative details. This option is not available to variations or renewals. This only appears in approved standard registrations.
  • Renew Registration – this button appears when the registration is six months out from its expiry date. We select this button to create a renewal if we want to renew our registration.

And that’s just a quick look at the different statuses and actions available in the registration system.

Screen 8: Help section
For further assistance with using the registration system, select the “Help” tab at the top of any page to go to our handy Help section, where you can find more videos and step-by-step guides to help you navigate any aspect of the system.

[Our Help section is located at https://reg.energyrating.gov.au/application/help/].

Screen 9: Contact Us
If you cannot find an answer to your question, why not send us an email?

Simply select the “Contact Us” tab at the top of any page and fill in the form.

The more details you provide, the more we’ll be able to help you, so please include all relevant details in your email, including any attachments that might be useful.

[The Contact Us form is located at https://reg.energyrating.gov.au/application/contact/].