Last updated 10 October 2018
Applicant And Contacts
The third screen of the application form is Applicant & Contacts.
Watch our video walkthrough to see how to create an applicant.
Alternatively, you can follow the detailed instructions outlined
below:
Figure 1: Applicant page
Applicant
On this page, for this section, you must complete the following:
-
Under “Person submitting the application”, select an option to
indicate if you are the Applicant or an agent submitting the
application on behalf of the Applicant. Go straight to step 3 if
you indicate that you are the Applicant.
-
If you select “An agent submitting on behalf of the applicant”,
you will be required to provide a letter of authority (letter of
authorisation) from the manufacturer or importer.
Under “Please provide a letter of authority from the
manufacturer or importer”, select "Browse" or "Choose File"
(depending on which browser you use), locate the file on your
computer and select "Open".
Every application that you submit to register a product must
have a letter of authorisation.
A letter of authorisation must:
-
be on the letterhead of the Applicant organisation;
-
contain an original signature of someone other than the
Authorising Officer within the organisation; and
-
full contact details of someone other than the
Authorising Officer within the organisation.
A scanned copy of this letter is acceptable. To see an
example of a letter of authorisation,
click here.
-
Under “Applicant’s relationship to the product”, select an
option to indicate what the Applicant’s relationship is to the
product being registered. If you select “Other”, please specify
what the applicant’s role is in the text box that appears.
Primary Contacts
In order to complete an application for a registration, you will
need to specify 3 different types of contacts. These contacts may be
the same person, or up to 3 different people. Each will be required
to be available to answer questions from the regulator regarding
different aspects of the application for a registration. A contact
who is an employee or officer of the Applicant organisation must be
provided.
Only the Authorising Officer and / or the Authorised Representative
can add to the list of contacts on this page.
Figure 2: Primary Contacts section
For this section you must complete the following:
-
Read the Privacy Notice which outlines how the Department will
use the personal information you provide in the Registration
System.
-
Under “Who is the primary administrative contact person?” select
an option from the drop-down menu to nominate the primary
administrative contact for this application. This person will
take responsibility for the application and receive
notifications of any changes to the registration. This is
generally someone in a senior or technical position in the
Applicant organisation.
-
Under “Who is the primary technical contact person?” select an
option from the drop-down menu to nominate the primary technical
contact for this application. This person will prepare the
applications and answer technical questions regarding the
registration. They are usually a technical person at the
Applicant organisation or a third party (consultant / agent).
-
Under “Who is the primary accounts payable contact person?”
select an option from the drop-down menu to nominate the primary
accounts payable contact. This person will be responsible for
the receipt and payment of invoices and will receive
notifications regarding payment.
Note: If there is only one option available in
the drop-down menu for contacts, the menu will automatically
default to that option.
Extra Contacts
In addition to the primary contacts, you may also assign extra
contacts in the three main areas (administrative, technical and
accounts payable). These contacts will be contacted by the regulator
in the event that the primary contact in that area is unavailable.
Figure 3: Extra Contacts section
To add extra contacts, complete the following:
-
Select a contact from the drop-down menu under “Contact”.
-
Select the type of contact from the drop-down menu under “Type”.
-
To add more contacts, select the “add another” link. Another
contact row appears. Repeat steps 1-2.
-
If you need to remove a contact from the application, select the
“remove” link (note: this is only available after you have saved
the page).
-
Select the “Save” button if you want to check the page for
errors, or leave the application and continue it at a later
date.
-
Select the “Save and Continue” button to save your page and
continue with the application.